Etiquette Policy

General Preferences:

All aspects of our therapies can be modified to suit your preferences – the pressure, the temperature levels, the location of the room, the aroma oils being used, etc. Kindly inform our spa team if you have any special preferences.

Health Concerns:

In case you have any health concerns, medical conditions or allergies, please inform our spa team immediately or before the start of your treatment. It is very important for us to understand your health status to assure your safety and comfort.

Therapist Preferences:

All our therapists (male or female) are professionally trained, but in the event that you have a preference for a particular therapist whose services you would like to avail again, you could request for the same. Keeping in mind other appointments and the availability of that particular therapist, we shall make an endeavor to accommodate your preference for your appointment.

Mobile Phones:

To preserve the tranquility and serenity of the spa environment, we kindly request you to switch off your mobile phones or keep it on silent mode when you enter.

Personal Belongings:

You are advised to take care of your personal belongings and valuables. We provide a locker facility on request but the management will not be responsible for any lost, stolen or misplaced items.

Spa Attire:

We will provide a spa robe and slippers for you as well as disposable undergarments, which you are requested to wear during your treatment. Our therapists will always use the draping technique to respect your privacy.

Steam And Shower:

Kindly be mindful of the time you spend in the steam and shower as there may be others waiting for their spa appointments. If a doubt arises, please consult with your therapist.
Steam Timing: 15 minutes

Shower Timing: 15 minutes following the steam timing
Total Time: 30 minutes in all (approx)

Right of Refusal:

We reserve the right to refuse service to anyone at our discretion.

Customer Code of Conduct :

Kindly note that we expect our guests to treat our therapists with an equal measure
of dignity, respect and to refrain from making any advances (verbal or physical) that are inappropriate in nature. This is unacceptable and will not be tolerated.

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